Privacy Policy

At Orah Candles, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website orahcandles.com.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase details

Payment Information

We do not store your payment details. All payments are securely processed through trusted third-party payment gateways.

Technical Information

• IP address

• Browser type

• Device information

• Pages visited and interaction data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate order updates and customer support

• Improve our website, services, and product quality

• Send promotional emails or offers (only if you opt in)

• Prevent fraud and ensure website security

3. Cookies Policy

Orah Candles uses cookies to:

• Improve user experience

• Remember user preferences

• Analyze website traffic and performance

You can disable cookies through your browser settings. Some features of the website may not function properly without cookies.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only with:

• Payment gateways for transaction processing

• Shipping partners for order delivery

• Legal authorities if required by law

5. Data Security

We take appropriate technical and organizational measures to protect your personal data. However, no online transmission or storage system is completely secure.

6. Third-Party Services

Our website may use third-party tools such as:

• Payment gateways

• Courier and logistics partners

• Analytics services

These third parties have their own privacy policies, and we are not responsible for their practices.

7. Your Rights

You have the right to:

• Access your personal information

• Request correction of incorrect data

• Request deletion of your data

• Unsubscribe from marketing emails

To exercise these rights, please contact us.

8. Children’s Information

Orah Candles does not knowingly collect personal information from children under the age of 13. If such data is found, it will be deleted immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Orah Candles

• Email: info@orahcandles.com
• Location: Shop No. 2 Gali No.8, Jawahar Nagar,Hisar 125001
• Phone : +919729794163