At Orah Candles, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website orahcandles.com.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
Name
Email address
Phone number
Billing and shipping address
Order and purchase details
Payment Information
We do not store your payment details. All payments are securely processed through trusted third-party payment gateways.
Technical Information
IP address
Browser type
Device information
Pages visited and interaction data
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order updates and customer support
Improve our website, services, and product quality
Send promotional emails or offers (only if you opt in)
Prevent fraud and ensure website security
3. Cookies Policy
Orah Candles uses cookies to:
Improve user experience
Remember user preferences
Analyze website traffic and performance
You can disable cookies through your browser settings. Some features of the website may not function properly without cookies.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only with:
Payment gateways for transaction processing
Shipping partners for order delivery
Legal authorities if required by law
5. Data Security
We take appropriate technical and organizational measures to protect your personal data. However, no online transmission or storage system is completely secure.
6. Third-Party Services
Our website may use third-party tools such as:
Payment gateways
Courier and logistics partners
Analytics services
These third parties have their own privacy policies, and we are not responsible for their practices.
7. Your Rights
You have the right to:
Access your personal information
Request correction of incorrect data
Request deletion of your data
Unsubscribe from marketing emails
To exercise these rights, please contact us.
8. Children’s Information
Orah Candles does not knowingly collect personal information from children under the age of 13. If such data is found, it will be deleted immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Orah Candles
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